Customer loyalty

What began as an experiment over five years ago, the Engaged Venue product has grown into a fully featured customer loyalty, rewards and engagement system. With specific focus on the hospitality industry, the system provides a range of powerful features allowing venue owners to implement their own loyalty program quickly and easily.

Integrated with existing point of sale (POS) systems by means of application programming interface (API), Engaged Venue enhances existing POS functionality, as well as providing a whole range of additional features, including:

• member registration and management
• voucher creation and distribution
• automated responses to customer behaviour
• bulk email and SMS transmission
• instructional videos
• content management
• activity dashboard
• business insights